App Support
Need help with one of our apps? You are in the right place.
How to get help
We offer support by email. You can also use our contact form if you prefer.
Common questions
How do I report a bug or request a feature?
Email us at the address below with the name of the app, a description of the issue, and your macOS or iOS version. We aim to respond within two business days.
I purchased the app but it is not activating.
Make sure you are signed in to the App Store with the Apple ID used for the purchase. If the issue persists, email us and include your order number so we can investigate.
Where is my data stored?
Our apps store data locally on your device unless the app description explicitly states otherwise. We do not collect personal data beyond what is described in our privacy policy.
How do I request deletion of my data?
If any personal data was collected (for example via an in-app feedback form), email us with your request and we will delete it within 30 days, in line with GDPR.
Does the app work on older macOS or iOS versions?
Minimum system requirements are listed on each app's App Store page. If you are running an older version and experiencing issues, email us — we will do our best to help.
Our apps
Select your app below to send a support request directly.
For information on how we handle your data, see our Privacy Policy.